Bottom control board

I apparently will need a new lower control board. A three prong plug has broken, the prongs have become detached from the plastic piece connected to the board leaving me unable to operate the machine. I find that the plug behind this one, the one with the ribbon wire applies pressure to the three prong plug leaving in vulnerable for breaking. Not sure if there is a remedy.I have photos if needed was not sure how to post then

I am currently unable to complete an order for a customer an would like a response asap…thanks Tami

You should definitely contact Inventables Support early Thursday morning if you need parts ASAP. Although Inventables’ staff frequent the forum, the majority of people commenting and answering questions are customers just like you.

Sharing pictures might help in case there is something that was not installed quite right.

Here is the link explaining how to contact Inventables Support…

https://inventables.zendesk.com/hc/en-us/articles/360011686854-How-do-I-contact-support-at-Inventables-

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Brandon Parker

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