Carvey Not Homing

Hello,

We just received our Carvey in the mail today. I took it out and followed all the instructions to do the test carving but it is not working. I get a failure to home error and I see no debris or anything interfering with movement.

Looks like the table will move on the Y-axis. The spindle moves up and down on the Z - axis but the X-Axis is moving the spindle.

Can someone please help.

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When you say the X axis is moving the spindle, can you explain more?

The x-axis that the spindle is attached too is not moving at all/. Spoke to Griffin via phone even entering the G code directly gets no response. I think it has been escalated. Sounds like the electronics are bad. Hoping we can get it fixed tomorrow vs. having a new one shipped to me.