CNC3018 - Not being seen

Hi - I have a CNC3018 that used to communicate perfect through Easel… unfortunately ‘ALL’ of my laptops and PC will no longer allow comms (regardless of installing the downloads etc…)
Has the main Easel ‘cloud’ been configured to work solely with X-Carve recently ??
Any guidance would be appreciated.

Can you connect the machine to anything else?
Easel doesn’t have the ability to discriminate machines.