Connecting to X-carve

try, too, but if it works then I don’t know how to fix it

ok now the arduino is on.
now i put the com 3 in the configuration but nothing happens )i change the baud rate
It work for one time,arrive at move axis e don’t move nothing.
I stop the configuration and try again,but now stop at connectin to x carve

Ok,now is passed from com 3 to writing configuration…

now i change pc with a mac and working,there is only a problem,in the y axel the motor goes in the opposite direction wen I try to move. right go forward and left go back…

Now working all… For now…
Thank you at all…

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Hello sir!

Is there a fix for the x-carve not connecting to Easel? I’ve read up on it here and honestly don’t understand it. Will there be a fix from inventables soon? I have orders (finally) and I can’t do anything.

Please call 312-775-7009. One of our Customer Success professionals can remote into your computer to see if they can resolve the issue.

Will do, thanks!

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How do I arrange for a professional to remote into my computer?
I’m in the UK, if the only time someone can have a look at this is 3am over here, then so be it. You’ve got to do what you’ve go to do.
I have been struggling with this for 3 days, it looks like Antonio (above) had the same problem as me but he went out and got a Mac!
Adam