Dialing in the machine

Hi everyone.
I’ve had my machine up and running for about a year now, but I still have trouble with the machine itself. It runs ok, but it seems to always run rough. Not as smooth as I think it could be.

Is there anyone in the North East Ohio area that would be willing to help me dial this puppy in?

I’m open if a video call is helpful. Preferably something onsite.

Thanks all