Easel pro not showing preview

I’ve been having problems with Easel Pro. Things like the preview not showing, thumbnails not showing, and not being able to start a carve. At first I thought it was a computer error on my end so I tried the usual re-boot. I even tried singing onto Easel from another computer. All my efforts met with negative results. My subscription is due on January 1, 2021, but if this can’t get fixed I won’t be renewing my subscription/
Has anyone had this problem?
Does anyone know how to rectify this problem?

Can you share a project where you’re having the problem?

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Every time I go to generate a detailed view it crashes. I am new to this and have been playing with the software. I don’t even have my X carve yet and this does not give me warm and fuzzies!

Today has been horrible! After the latest Chrome update, Easel keeps randomly reloading, crashing or not showing the preview window. Sometimes I get a “This area should be in 3D” or something quirky to that effect.

What’s going on?

Have you tried a different browser?

Yes! Tried Firefox as well with the same result.

I am having the same trouble today.