Does anyone else notice when they log into Easel to start a carve that the website is no longer a secure site or is it just my setup?
I’ve logged in with two different laptops, my cell phone and my IPad and none of them show a secure site.
Does anyone else notice when they log into Easel to start a carve that the website is no longer a secure site or is it just my setup?
I’ve logged in with two different laptops, my cell phone and my IPad and none of them show a secure site.
Hi @JeffreyJones,
Easel is using SSL connection by default. I checked your account and you had it disabled. I reset your status so next time you log in you will be asked to transfer your account to secure site. Your machine setup, projects and everything else will be transferred.
I’ve been working with Jenna on this for three days with zero luck
Good evening
It is working now. I had to actually open a project then it asked me to reload Easel. Thank you for your help.
Sincerely
Jeff Jones
Any ideas what caused this issue? Since I basically reset the Easel software, do I need to run through the complete machine set up again?
You will need to reset the machine letting it know what size and options you have.
That didn’t work. I actually had INVENTABLES log into my system and found a new error. The automatic cutter settings was not setting any Spindle RPM speed. They are investigating why now. I have to manually set the RPM for now.
This topic was automatically closed after 90 days. New replies are no longer allowed.