Easel won't let me log in

Easel
1

I’ve been trying to log in to easel for a while now. When I access the log in page at easel.inventables.com it re-directs me to the inventables website to log in the first time, but after I’ve logged in it redirects me to back to the same easel.inventables log-in page. I’ve tried restarting my mac, running the website in safari, chrome, and firefox, disabling my ad-blockers, clearing my cache etc. I downloaded the driver that you can find at Easel - Downloads. I’m not sure If I need to to run the program though. When I do go to that website it does have a message across the top that says ‘Could not authenticate you from Inventables because “Invalid credentials”.’

I am logging in with an account that works on another computer, it just won’t work on mine for some reason. (It runs on a different mac in safari.)

1 Like
2

I think there was an update-- I say that because I was getting crazy carve simulation times so I refreshed my browser and it made me log back in. I had to re-set my machine as it wasn’t reading that I was using a probe and now as I look at the screen things look a little different (new font maybe?). Hopefully you’re able to get on!

3

This has bedeviled me, too.

Usual tips for this include making sure an old instance of Easel isn’t already running in some buried tab, and using Chrome.

For me, I now get most consistency when I turn on the controller and then open Chrome and login.

4

tonight i too cant log into the forum but am somehow able to reply on this thread. strange as @^%$.

5

I am having the same problem on two Windows machines. One lets me sign in the other doesn’t.