Elaire collets *awesome customer service*

I just wanted to give a quick endorsement to Elaire Corporation for there excellent service. I ordered the dwp-1250. 1/8’’ collet for the dewalt 611 from them. And due to some possible user error it got jammed in the router. I sent them an email asking where I went wrong and got a nice response with tips on how not to do it again, and they sent me another collet at zero cost to me.
Just wanted to share my good experience and recommend them for your spindle accessories.

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Pretty basic, just to use exact size bit only. The smallest shank variation can make it choke up. And not to over tighten…

I tried to order metric collets from Elaire. They did not ship collets for 3 weeks and refunded payment after email exchange.