Forum moderation

In my experience a moderator needs the following attributes:

  • Time to dedicate to the moderation job

  • The ability to connect and communicate effectively with the community

  • Leadership and teamwork qualities that aren’t inhibited by personal aspirations.

  • The ability to execute moderation actions quickly and consistently tuning practice to team discussions.

  • A vision for where they want to take the forum that matches the rest of the moderation team.

  • (Moderation) experience that translates to new points of view to complement the existing mod team.

  • Trustworthiness, humility, honesty.

  • Being reachable and participatory in internal discussions and communication in a timely manner.

  • A genuine interest in moderation so they don’t burn out and want to moderate for the sake of moderating.

  • A liking for performing mundane, repetitive tasks and answering the same questions over and over again.

  • A willingness to take and ignore taking abuse while remaining professional.

  • Someone who takes pride in their work.

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