Inventables Community Forum

How do I fix the braintree library?

I cannot get to my projects because there is an error with braintree library? How do I fix this?

Have you tried restarting your browser and/or your computer? I am not seeing any project loading issues at the moment.

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Brandon Parker

Just tried that…no change. I noticed that a couple of other people had this problem also but there is no response to show how to fix it.

Sometimes, there is an error on the back-end and where a project gets corrupted. Inventables might be able to recover the project(s) if you contact them.

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Brandon Parker

I had an error with loading Braintree Library while using Chrome. There was a Chrome extension that I had installed for “DuckduckGo” that was preventing my browser from talking to the Easel Braintree Library. Disable, or uninstall any new security extensions in Chrome, and try that.

Regards,

Bob