I Need help Please! Keep Getting This Error

X-Carve
#5

yes exactly, and the weird thing is that if i connect the x-carve through UGS i get the exact same error, and the even weirder thing is that if I go and plug the x-carve to my old laptop it works without and issue in both easel and UGS.

Thanks a lot for responding so quick by the way, I hope you can help me find a solution as I urgently need to get some work done

by the way, on UGS i start getting the errors once I make the connection of computer to x-carve, on easel I get those errors when I go to: Machine/Avanced/Machine Inspector and at the moment I turn on the X-Controller it starts with that thread of errors I show in the picture

XCARVEERROR
XCARVEERROR666×1215 123 KB

#6

The fact that things work normally with the old computer, but not the new one says it’s most likely not an X-carve problem, but a problem with the new computer.

Do you have a different USB device you can use to see if your USB port is working correctly with anything?

1 Like
#7

Are you using the same USB cable you did with the other computer?

#8

I also think that that is the problem, I have a 3D printer that works fine, so my external hard drive, is there a way to check or reset this somehow ? the weird thing is the “Check Door” message I keep getting in both platforms

#9

yes its the same cable

#10

Another thing you could check is to make sure that the COM port set up for the X-carve is set for 115200 baud, 8 data bits, 1 stop bit, no parity, and no flow control.

#11

where can i check this ?

#12

I don’t know, I’m not a Mac person. On Windows it would be device manager.

#13

you mean the USB port where the USB cable that connects computer/x-carve go ? how can i set this up ? Ive got 5 USB ports on my imac

#14

Not surprising both platforms are trying to access the serial port set up for the USB port.

BTW the serial port can only be used by one program at a time. Either UGS or Easel, but not both at the same time.

#15

yes when trying them out is not at the same time, well i found where the USBs are located but i have no way of configuring them

#16

@ErickAcereto
Had to borrow my wife’s Mac for this.
Can you use the built in terminal app to connect?
Open terminal, type ls /Dev/tty.*
When you locate the port that is your X-carve, type
screen /dev/tty.whatever 115200 8n1
You should a Grbl message.
All this does is eliminate some variables with the senders.

#17

wow im super excited that you are helping me :slight_smile:

when i type ls /Dev/tty.* … i get… /Dev/tty.Bluetooth-Incoming-Port … then I type … screen /dev/tty.whatever 115200 8n1… and then i get that there is no such file or directory and the screen terminates

#18

Nevermind… i had the x-controller off… now that it is on… i get the sameeeee error :(… ill copy and past it

iMac-de-Usuario:~ usuario$ ls /Dev/tty.*
/Dev/tty.Bluetooth-Incoming-Port /Dev/tty.usbserial-XCONTROLLER1QJ0
iMac-de-Usuario:~ usuario$ screen /dev/tty.usbserial-XCONTROLLER1QJ0 115200 8n1

Grbl 1.1f [’$’ for help]
error:2
error:1
error:2
error:1

Grbl 1.1f [’$’ for help]
error:2
error:1
error:1
[MSG:Check Door]

Grbl 1.1f [’$’ for help]
error:1
<Idle|MPos:0.000,0.000,0.000|Bf:15,126|FS:0,0|WCO:0.000,-0.300,-10.500>
[MSG:Check Door]

Grbl 1.1f [’$’ for help]
[MSG:Check Door]
Door:0|MPos:0.000,0.000,0.000|Bf:15,0|FS:0,0|WCO:0.000,-0.300,-10.500

Grbl 1.1f [’$’ for help]
[MSG:Check Door]
[MSG:Check Door]
[MSG:Check Door]

Grbl 1.1f [’$’ for help]

Grbl 1.1f [’$’ for help]
[MSG:Check Door]

Grbl 1.1f [’$’ for help]
error:2
error:1
<Idle|MPos:0.000,0.000,0.000|Bf:15,126|FS:0,0|WCO:0.000,-0.300,-10.500>
[MSG:Check Door]
[MSG:Check Door]
[MSG:Check Door]

Grbl 1.1f [’$’ for help]
error:1
error:2
ok
error:2
error:20
ok

Grbl 1.1f [’$’ for help]
[MSG:Check Door]
[MSG:Check Door]

Grbl 1.1f [’$’ for help]
<Idle|MPos:0.000,0.000,0.000|Bf:15,127|FS:0,0|WCO:0.000,-0.300,-10.500>
[MSG:Check Door]
[MSG:Check Door]

Grbl 1.1f [’$’ for help]
error:1

Grbl 1.1f [’$’ for help]
error:2
error:2
error:2

Grbl 1.1f [’$’ for help]

Grbl 1.1f [’$’ for help]
[MSG:Check Door]
[MSG:Check Door]
[MSG:Check Door]

#19

that is the exact same thing that happens with both easel and UGS

#20

Can you try a different USB port? Then a different cable.
No reason to go through terminal again since results are the same.

#21

Check your front panel buttons on the Xcontroller. Make sure none are accidentally pushed in. A “pause” on the Xcontroller causes a door open state.

But you’ve probably got some garbage on the serial bus. Trying reinstalling the FTDI drivers.

Look at this post and follow his steps:

#22

If it were me, I would re flash the x controller to grbl 1.1f, and then go back through the machine setup from setup 1.

It sounds like something has corrupted the config file in the x controller, leading to the safety door message. This is a setting in the config file for grbl, but is normally commented out before compiling.

#23

X-carve works fine on his other computers. It’s not an X-carve issue.

From message above, we can see that the “Feed Hold” (door open state) is not tripped.

<Idle|MPos:0.000,0.000,0.000|Bf:15,127|FS:0,0|WCO:0.000,-0.300,-10.500>

#24

Exactly, but if I remember correctly, the easel setup procedure also adjust settings within the driver, does it not?

Performing the setup again would then redo those settings and overwrite any driver corruption.