I’m writing here to alert anyone from wasting their time as I have trying to order flexible couplers from this site. I had some screw-in type couplers (where the two screws go into the center of the cylinder) stretch, so I needed to replace them. I had some spare “clamp” style - with a single screw - that I tried to use as in interim solution, but they do an absolutely terrible job at holding the lead screw…I have to tighten them almost to where I’m bending my hex wrench. Early this week, I gave up on the clamps and ordered a set of the good kind from this site, as the flex coupler site shows the ones I need (screwing into the center). I waited all week with a down CNC machine waiting on these couplers, which arrived today. WRONG COUPLERS. Even though I purchased based on the photo, Inventables is not sending out that kind. They are sending out the bad clamp kind that I just threw away due to being useless (worse, actually, as I’ve lost a couple of pieces of exotic wood because of them).
I waited a week to get the wrong kind of couplers, so now I have to order the correct set from China, which takes 3 weeks. Tack on the week I was twiddling my thumbs waiting on Inventables to sent me what they are advertising (falsely), and I have a MONTH OF DOWN TIME over this.
The question is - will Inventables ever correct their photo or just keep misleading both current and former customers?