Inventables Community Forum

Issue connecting

I haven,t used Easel or cut on my X Carve for a month, i came to do a carve today and will not connect, i try to select machine and it keeps asking to down load Easel for windows. I have done this but still not picking it up.
I tried to operate X Carve through Candle and didn’t work.
When i connect through Lightburn to operate laser everything works ok.
Am i missing something simple.
I only have one thing connected at a time.

@JasonMolyneux sorry about this! Do you mind reaching out to support (help@inventables.com) and we can get you sorted!

Thanks Brandon, i have sent an email. It will be something stupid i have missed as always.

Jason