I’ve sent an email to support and awaiting an answer. I thought I would post her for all to learn from and to see if anyone else has experienced this issue.
MacBook Pro 16GB memory
MacOS: Big Sur 11.6
Safari Browser version 15.0
Design made with Easel
Followed on screen steps to Carve
After I finished jogging machine to lower left corner I clicked on “SET XY” and this is when there is a problem.
Instead of going to screen to allow me to start carving it went to a white screen that had the following in the upper left corner:
"No File Chosen”
At this point my only option was to refresh the page but when I did I had to start over.
I did this several times but it always did the same thing.
I tried with a different file and got the same result.
I closed out the browser and restarted my machine but nothing changed.
So, I tried using Chrome (Version 96.0.4664.93) as my browser. It let me go through and carve but it neglected the step to probe. I had to probe manually
Any help would be appreciated.