Just wanted to say thanks

I hope this is the right category. I just wanted to say thank you to the staff at Inventables. I recently ordered the new gantry extrusion in 1000 mm and a few other items. Unfortunately I rec’d a 750 mm extrusion. I called around 6:15 PM eastern time expecting to get voicemail. I was surprised to get a very helpful person on the line. He let me know they’d ship out a replacement item and a UPS label to return the incorrect one. I just rec’d an email that the replacement item has already shipped and I will receive it tomorrow!

This is a first class company! I’d like to thank the entire staff there. I’ve never had a problem with multiple orders but it’s great to see they’re just as attentive when things go wrong. Again thanks to all the great people there!


Totally agree with your comments… they’ve been nothing but a top-notch company to deal with …

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Thanks everybody!