Dear Forum
I can now report a solution to the problem. The Inventables crew cracked the issue I was having using a Mac with 10.10. Not everyone was having this issue, but those that were were left scratching our heads.
Enter John Hayes at customer support at Inventables…
Basically, the issue was coming from the Wacom drivers installed on my mac which obviously not everyone would have. There is a specific file called:
/Library/Extensions/FTDIKext.kext
Once deleted, you have to do a full restart and the connection back to the x-controller worked perfectly.
John and his team figured this out after a marketing person had a similar issue and he thought it might be what was affecting me.
A huge thanks to the inventables support crew for their help. Now all I need to do is flatten my waste board as I’m getting an obvious difference in heights from one corner to the next but that’s a whole separate issue for another day!
Off to carve.
Mark