Machine Setup Failure With New Arduino

So Inventables sent me a new Arduino b/c I appeared to have a defective A5 pin… but now when I try to setup the machine the screen either gets stuck on the “Plug In Your Computer and Turn on the Machine Screen” while the lights on the gshield flash on and off (plus the z motor is just making a whining noise but nothing is moving) or my computer force restarts (3x now… )

I ran a carve using my old Arduino last night and nothing else has changed about the machine BUT the Arduino. What do I do?