I would try viewing the troubleshooting videos for potentiometers and stepper calibration here:
Since you swapped motors and the problem remains in the z-axis, it sounds more either a power issue or calibration issue.
I would try viewing the troubleshooting videos for potentiometers and stepper calibration here:
Since you swapped motors and the problem remains in the z-axis, it sounds more either a power issue or calibration issue.