Projects disappearing out of Easel

Does anyone know how to find projects that Easel decides to ‘hide’???

I’ve had this happen multiple times over the past year. This Christmas season I did a whole series of cutting boards/trivets. They were ALL on the same project. That is now GONE!!!

I discovered that I had made type-o’s on two of the gifts and figured “no big deal, I’ll just make two more”… well, I can’t do that when the projects disappear.

It now appears that I have to sit down and redesign them - UGH!!!

I will not be able to run a business with this thing if my prototypes keep disappearing.

So, question #1 is: does anyone know how to search for projects that have decided to 'disappear"?

and #2: does anyone know how I can download my projects onto a hard drive? I simply do not trust Easel anymore

Hi Joe,
I’m not sure why your projects might be disappearing. Let me suggest a few things you could try. When you click Project, and Open, it opens another window. On the left, below Projects, Account, Options, etc. is box that you can enter a word to search for. If there are any letters or words in this box, Easel will only show you files that relate to that search query. Delete any letters or words in there, and it should display all projects.
The next item over to the right is Starred. If this is selected, the star goes full black, and will only show projects that you have starred. Click the Starred so that the star is hollow, as in just the outline of a star, not full black. Hopefully these tips will get you to be able to see all of your projects.

To answer your second question, yes, you can download your projects onto your local hard drive. Click Project, Download Project (ZIP), and it will create a zip file with all of the workpieces of your project. It will be saved in your default Downloads directory.

I have projects in Easel that date back to when I first started using it, so Easel does not just delete files after any period of time. Unless you have accidentally deleted them somehow, they should be there, right back to day one.

Thank you Jordan,

nope, the projects are simply not there. A friend who works with computers asked me if the projects are kept on my computer, or on a server at Inventables. It is my assumption that it is on the Inventables server/s, but I simply do not know that. If they ARE stored on Inventables servers, perhaps they can find them. I’ll have to wait until they get back from the holidays (I called Tec Support, but they are closed).

This is not the first time that I’ve had projects “DISAPPEAR”, but this is the most troubling.
For ease of reference, I out them all in as separate windows of the same project. I’d be in and out of Easel over the past two weeks working on these, with no problems, so I KNOW that they were saved. But now they are GONE!!

I have multiple hours into the designs of these projects, and so I’ll need to start from scratch and redesign them all (they were prototypes of products that I intend to sell. As a guy that is trying to start a business, this is simply unacceptable. I need to find a solution before Easel puts me out of business. I’ll have to spend the time to explore external storage to keep my projects safe.

On a related note, I was looking, and I cannot find anywhere where I can create folders. Do you know how I can do this? Running a business with Easel will require organizing my projects by category (separate folders), but I cannot figure out how (it’s certainly not as obvious as say, Outlook).

All my best,

Joe

No, you cannot create folders.

You can create Labels to group similar projects, or by customer name, or whatever works best for you. I name my projects and my workpieces to give me a better description of what it was that I was doing, and I often use a customer’s initials in the project name to help me sort things.

For projects that you are going to do a lot of (like a product for sale), you can use the star to mark a project as being one of your favorites.

Thanks

I had this problem some months ago. Projects disappeared after importing and stl file. Gone forever for some reason that inventables couldn’t help with.
Had to change my process.