Stepper Motors receiving a signal from easel but won’t move

Hello! I finished assembling an x-carve 1000 mm for my boss, but it doesn’t seem to be working. Whenever I set it up through easel and get to the stage where I make sure everything moves correctly, each motor will make a little click indicating it’s receiving a command but it won’t move. After that there are no more clicks and everything is in the same position as normal.

I’m not at work now, but I’m going to check the voltage switch on the power supply next time i’m in, does anyone know of anything else that may be wrong with it? Or has anyone else had the same/similar experiences?

Thanks in advance!

Check the potentiometers for the steppers