There was an error while loading the design element

HI everyone, and thanks for all of the help I received over the past year.
I am trying to load one particular image from the Pro Design Library. It is a heart with little lines shooting out of it (there are 2 of them, I’ll take either). I keep getting a “There was an error while loading the design element” ERROR that won’t let me load the image. Many of the other images I get when searching “heart” will load, but I want this particular element.

I thank you all for your input and shared experiences.

TOM

Have you tried contacting Inventables’ Support? I know there was an issue with this recently for some of the design, but I thought that issue was resolved.

https://inventables.zendesk.com/hc/en-us/articles/360011686854-How-do-I-contact-support-at-Inventables-

{:0)

Brandon Parker

2 Likes

I dont know why the hearts wont load but if you scroll down further they have 2 more hearts with the lines coming out. The lines weren’t as thick as the ones you wanted so I used the OffSetter App to add a contour.

2 Likes

Thank you Russell, those will be perfect!

1 Like