Why does it show on the grid but not on the simulated wood

I have everything complete on my grid but it does not show up in simulate. It did previously and then it went away.I had the same problem when I used replicate and made a mirror. it uploaded but wouldn’t show up on the simulate either so i deleted the duplicate and only used the original image what’s happening on my Easel Software?

Are you able to post a screen shot and a link to your file so we can take a look at what you mean visually?

I am new here but I played with Easel before buying my XCarve. I had the same issue until I started using Chrome as my browser. Internet Explorer would intermittently cause the problem you are having.