X-care stopped moving in the middle of a job

I was in the middle of a job and the xcave stopped moving. All the lights from gshield are on and everything is powered but it stopped moving. everything is still saying that its connected to. i stop restart and then is works like new. Any answers help!!!

Just thinking maybe your PC is going to sleep mode. Make sure your power setting says never on sleep.
Second one is your USB connection might be loose or not enough power to carry information on-time.
Best way for USB connection is external powered USB hub, that is what most people do. Very cheap solution, you can find it anywhere like Amazon or similar.
I’m sure you’ll get more responses soon, but you may want to check these while you’re waiting.