X carve not connecting

Just recently got an x carve 1000mm x 1000mm kit, first time plugging it in, and the x controller wont connect to my laptop running windows 8, looking at the x carve on the device manager, the USB Serial Port is saying it is not installled properly, Ive downloaded the Easel drivers and it says it installed properly, but can’t figure out where it is getting stuck

From this page in the build instructions, did you try this?

NOTE: If you’re having trouble connecting your X-Controller on a computer running Windows, you may need to update the FTDI driver then re-start your computer. Click here for a direct download. The linked file is a .zip file for installation on Windows 7 and newer only. If possible we recommend installing the driver using administrative privileges, with a right click.