X-Controller firmware update

Is there another way to update the firmware on the X-Controller beside going through Easel. I was able to initially get the welcome program to run ONCE and it did the carve with my name . My X-Carve has never been able to communicate with Easel again. Tech support sent me some updates and other items to try without any success. I originally went to using UGS and then Pic Sender creating everything in V-Carve Desktop. Just gotten use to not having the full capacity of the machine to my use.

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Check this link … i was able to upload the current firmware without fail.