I am trouble shooting a different issue and discovered that some of the connections on the back of the x-controller seemed loose. Upon further inspection the upper board in the controller is loose and when I try to plug into it, the board just slides back. I opened up the controller and nothing seems to hold that board in place.
What is supposed to hold the upper board in the controller to resist the force of the plugs when you plug in?
EDIT- FOUND IT. THE STOP SCREWS ON THE SIDE OF THE CONTROLLER HAD WORKED LOOSE AND ARE MISSING. SORRY!