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It is normal, it is hard to have a completely leveled machine, not at the X-Carve price range and cut area. Resurfacing the wasteboard might help, but the true solution is something like:
I have used it to generate “adjusted G-Codes” that adapt to the surface.
@EthanKinney pointed me to this software, and it is awesome! I had to cut a thin sheet of aluminium and I was getting the same problems you experience with that carve.