Can't find origination of this problem

I have the x carve & today I plugged in the machine as i normally would. I homed the machine, the carve starts as normal, and when the machine moves to make the first cut it stops and never makes contact with the material. The feed rate adjustment bar up top looks different also, it doesn’t give me the option to adjust with the “+/-” it just says “100%” . I’ve made sure all my connections are tight and it order, and when this is happening I still have the green “carve” in the top right. Any ideas?

can you share your file?

Hi, Christine -

You may want to reach our to our support team (email help@inventables.com or (312) 775-7009 if you prefer calling). A few other users reported the Feed Rate Override feature you mentioned and our developers were working on a solution. Thanks!