Importing files problems

Sorry guys for this very rudamentary question, but I cannot access the topics on here that cover the subject. When I click on it I get this 'error Pop-Up"


oops

You’re not authorized to access this page

Take me back to the home page


not sure why the site thinks that I’m not authorized, My subscription is paid up. Soooo, I’m left begging for help.

I’m on a full-court press to get Christmas presents wrapped up, and STUCK trying to get a basic image into Easel

I went online and pulled up some videos, but they were all old (2018-2019), and their Easel screen looks very different from mine. What is troubling me most is that in those OLD videos, the users were able to import basic jpeg files.
Is there a way to import a basic Jpeg?

Easel Pro does not appear to have that ability (unless I’m doing something wrong - which is a distinct possibility). Easel wants the files to be converted. I’ve searched for the same images in one of the formats that Easel will accept, but no luck.

So, the first question is, is it still possible to import jpeg images like shown in the old YouTube videos? If not, how do I convert basic images / files to a format that Easel will ‘play well’ with?

Before I go and print the image, and then put it in my Shaper Trace, snap a photo, then reload the file, I’m hoping against hope that someone on here will help me not do these extra steps. In the year 2024, this can’t really be this complicated, can it?

Can someone HELP ME PLEASE before Santa Calus has to disappoint a few people on his ‘Nice’ List??

(as a side note, if any of you are interested in becoming richer than Elon Musk, finish what Steve Jobs and Bill Gates started. That is to say, make the computer smarter than the user. Instead of a user having to figure out how to ‘speak’ to the computer in a language that it understands, design a program whereby the computer will do that. Instead of getting an error pop-up saying that the user can’t do this or that, have the computer actually do the conversion FOR the user. A simple “this file is not compatible with the current program; would you like me to convert it and upload it for you? Y/N?” the user could click “Y” and DONE.

Instead, this user is sitting over here doing his level best to keep from throwing the computer out the window :wink:

so far, so good… no broken window, not shopping for a new computer… yet :wink:

Please disregard. After watching a dozen Youtube tutorials that were no help, I found Paw Paw’s video on “Image Trace”… that did it!!! I have the image in the project and after several hours’ of researching, I’m back in business!!!

Wish that there was a way for me to delete this post rather than replying to it to tell you to disregard.

still learning.