In Easel, the design program, click File - Share - Share with Link - copy URL and click Save and close.
Paste link here.
That way we can see how the file is setup and where work zero is expected to be.
Why your machine is going placed you didnt expect indicate either:
- work flow error
- incorrect step/mm value
There are many reasons that cause your scenario, and with as much detailed information (screen shots, file shared or even photo of your machine with material, ready to carve - can give is clues as to where to start.