Software problem...please help

Hi. I cannot open the image tracing file in Easel… I can click on import…then on image tracing…but then if I click on search nothing happens…I cannot search. Can anyone please help

Click -import - then image trace - then upload file - then web images - then the dialog box with the search function shows.

I also can not do this at work due to the restrictions in place with the internet but I have never tried it at home to see how it works. this might also be your problem, so sort of site blocker software firewall etc.

Nope…still do not work😦

No issues here.

Tried it at home no problem searching here. At work we have access level firewalls to prevent unauthorized access so that may be your problem as well.