Elect Moderators from the Community, by the community. stackoverflow.com does this. Moderators generally have a term, and get re-elected.
Create a category for FAQs that is curated by the moderators, so people can find things instead of having to search for them. Allow the community for ask for new topics here. Encourage quality posts by top contributors here.
Make discipline objective, based on highly specific published rules. If you encounter a new situation, have a system to create a new ruling (either moderators or community voting on rules)
The current rules are subjective to interpretation by an individual. What one person may consider offensive is not offensive at all to others. Specific example, calling someone “Lazy” for not searching and/or indicating what information they already possess. Really, this just indicates that quality help information is not cataloged and easy to find.
Stricter enforcement of the rules. If you have rules, and they’re not enforced, they’re no good at all.
3 strikes rule. If you consistently violate specific rules multiple times, you will be banned from creating content (posts/replies) in the forum permanently. You could even do a points or demerits system. 1 point for first offense, 2 for a second etc. 8 points total with a regift of 2 points per quarter.
I know there have been numerous times where people should have been banned, but were not.
I appreciate the effort to be open and inclusive of all, but many grievances and injustices have been done in the name of tolerance.
Honestly. I appreciate the effort to listen, as I always have. I’m grateful to Inventables for creating a great product that I’ve enjoyed. The forum is what sold me on an XCarve. It’s not the same forum it is today that it was in the past.