Thank you for the quick response.
The mode switch is in the correct position. Working with J-Tech, we have tried multiple things without success.
I don’t expect Inventables to support the laser components themselves but I figured they had worked with J-Tech on the control leads and signals at least enough to make suggestions. And last night I received emails from both companies with more suggestions. I’m not complaining about the support of either companies, they have both been very responsive. I have read so many ‘piece of cake’ stories on the installation of the J-Tech laser on an X-Carve that I am getting a little frustrated.
I will try their suggestions first and then I will load the software you pointed out if necessary. I really appreciate the help you have given. Please don’t feel I am slighting your suggestions but I’d like to keep the latest version if possible. I will update this thread when I try everything.